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FAQ

What are the advantages offered by using a full-service professional mover?

Using a professional moving service is your smartest option for numerous reasons. It significantly reduces the amount stress which the planning and physical exertion involved with a move takes on the mind and body. By delegating your move to Chavis Moving and Storage, you can have more time and energy to put into acclimating yourself and your family to your new environment and residence.

How do I book a move with Chavis Moving and Storage?

There are several ways to book a move with Chavis Moving and Storage. You can use our online Free Estimate Request form to get a basic idea of what your move will cost or you can reach out to our customer care center directly by calling (843) 347-3410 to speak with one of our helpful representatives who are happy to assist you.

What packing options do you offer?

We offer a full range of packing services, from the complete packing of all your items in your home, to partial packing services. Packing is usually performed in one to two days before the move for larger jobs, or the day of the move if the scope of packing is limited. Chavis Moving & Storage can give quotes on small jobs, such as packing a single cabinet of china or packing entire households and businesses.

What crating services do do you offer?

Whether you need one fine art crate, a thousand industrial crates, or ISPM-15 certified crates for international shipping, Chavis Moving & Storage can produce custom wooden crates for any item of any size.

  • Chavis Moving & Storage provides the following crating services in Myrtle Beach, SC area: Custom fine art crates for your valuable pieces of art.
  • Industrial crating from lightweight sensitive items to equipment weighing thousands of pounds.
  • Specialized packing materials and techniques, including cushioning and Foam-In-Place to secure your shipment.
  • Containerization of large shipments including rigging and blocking & bracing.
  • Free initial design consultation & estimate.
  • On-site or off-site crating services depending upon the scope of the project.
  • ISPM-15 certified crates to meet International Shipping requirements.
  • Declared value coverage up to any value based on your individual shipment needs.
  • Next Day, 2nd Day, Deferred, Ground and Time Definite services worldwide.
  • Destination services that meet your budget including door-to-door and door-to-port.

What if my move date is changed?

Contact your move coordinator at Chavis Moving and Storage as soon as possible if you have your move dates changed so that we can process any changes to your plans and discuss updates and options. Keep in mind that your estimate may change depending of the dates selected.

Are my belongings insured during a move?

Most homeowners and renters insurance policies will not cover your belongings while they are in transit during a move. Your Chavis Moving and Storage representative can help you with your options to insure and safe and secure move.

If my new home isn’t ready, where can I store my belongings?

With Chavis Moving and Storage we can help you with all your needs. Whether it is for a few extra boxes of summer clothes or an entire furniture set, we can help you with one of our many storage options as part of our moving services.

How and when do I pay for the move?

Payments can be made using cash, credit card, or other form of payment can be arranged as well with Chavis Moving and Storage. Feel free to discuss these options with your customer service representative assigned to your move. In the event that your employer is paying for the move, the employer may make pre-arrangements with us at Chavis Moving and Storage so you don’t have to worry. Just be sure to have all arrangements worked out prior to packing and loading. If the method of payment is not established prior to load day, then it can cause problems on delivery day.